Dear patients and community partners,
We want to assure you that Petersen Clinics' physicians and staff are available and here to help you maintain your HIV medical care. Program staff are working remotely and are fully operational. We have compiled a list of resources here. Below this list, find details on how Petersen Clinic operations, and your care, are not interrupted during COVID-19.
This Tucson.com article provides information about many resources. Tucson.com has been updating this list regularly. The article provides resources for Arts and Culture, Childcare resources, Cleaning and Disinfecting Supplies, COVID illness and COVID testing, Dealing with cabinfever and stress, Employment Opportunities, Excercising from home, Free Meals for Kids, Grocery Store shopping options, Resources for Parents, and more.
Medical Coverage - If you have no income, or your income has been reduced you may qualify for Arizona's Medicaid Program, AHCCCS and you can apply at THIS LINK. Please call your Medical Case Manager or your Clinical Coordinator if you need assistance or have questions about your medical coverage 520-626-8598.
Rental Eviction Assistance Program by the Pima County Community Action Agency. Details at THIS LINK.
Utility Rate Reduction Programs:
Tucson Electric Power: Lifeline program at THIS LINK. Other assistance options at TEP PAYMENT ASSISTANCE.
Southwest Gas: Click LOW INCOME RATEPAYER ASSISTANCE or other assistance at THIS LINK.
Tucson Water: CLICK HERE.
Home Internet:
Cox Communications: Cox Free and $9.95 Internet Service
Comcast: Comcast's Free and $9.95 Internet Service
Food Resources: CLICK HERE
Medical Care at Petersen Clinics
Regularly scheduled appointments: Our clinical team may contact you prior to your appointment to discuss an alternative visit format, such as over the phone or internet. For questions regarding upcoming appointments, contact your Clinical Coordinator at 520-626-8598.
If you need a refill: Please contact your pharmacy to order your refill. If your prescription needs to be renewed by your physician, the pharmacy will contact us or reach out to your HIV Clinical Pharmacist for urgent medication needs. All prescriptions will be refilled, even without an appointment.
If you need to attend the lab: Lab orders can be sent to you by email or post mail. Contact your Clinical Coordinator or Medical Case Manager for assistance at 520-626-8598. Consider calling the lab ahead of time to find out what the non-peak hours and go during those times.
Ryan White support: Medical Case Managers are available to help you complete your Ryan White enrollment as usual. Your case manager can discuss how to electronically submit any necessary supporting documentation.
New patients: New patient enrollments will continue as usual. Please call 520-626-0962 to schedule an intake.
Information about COVID-19: Individuals with concerns about COVID-19 symptoms or exposure can now call Banner Health at 1-844-549-1851 to speak with a clinical team member to determine if testing is appropriate. The line will be staffed from 7 a.m. - 6 p.m. Monday through Thursday and 7 a.m. - 5 p.m. on Friday.
CDC Recommendations on how to protect yourself
If you have questions about your HIV care, please contact your Case Manager or Clinical Coordinator as usual.
Take good care,
Petersen Clinics Team