Petersen Clinics operations and COVID-19
Dear patients and community partners,
We want to assure you Petersen Clinics physicians and staff are available and here to help you maintain your HIV medical care. Program staff are working remotely and are fully operational. Below are some additional things you should know.
Regularly scheduled appointments: Our clinical team may contact you prior to your appointment to discuss an alternative visit format, such as over the phone or internet. For questions regarding upcoming appointments, contact your Clinical Coordinator at 520-626-8598.
If you need a refill: Please contact your pharmacy to order your refill. If your prescription needs to be renewed by your physician, the pharmacy will contact us or reach out to your HIV Clinical Pharmacist for urgent medication needs. All prescriptions will be refilled, even without an appointment.
If you need to attend the lab: Lab orders can be sent to you by email or post mail. Contact your Clinical Coordinator or Medical Case Manager for assistance at 520-626-8598. Consider calling the lab ahead of time to find out what the non-peak hours and go during those times.
Sonora Quest: https://www.sonoraquest.com/find-a-location/
Ryan White support: Medical Case Managers are available to help you complete your Ryan White enrollment as usual. Your case manager can discuss how to electronically submit any necessary supporting documentation.
New patients: New patient enrollments will continue as usual. Please call 520-626-0962 to schedule an intake.
Information about COVID-19: Individuals with concerns about COVID-19 symptoms or exposure can now call Banner Health at 1-844-549-1851 to speak with a clinical team member to determine if testing is appropriate. The line will be staffed from 7 a.m. - 6 p.m. Monday through Thursday and 7 a.m. - 5 p.m. on Friday.
CDC Recommendations on how to protect yourself: https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html
If you have questions about your HIV care, please contact your Case Manager or Clinical Coordinator as usual.
Take good care,
Petersen Clinics Team
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As a patient in the clinic, you receive confidential, quality care from a coordinated team of infectious disease specialists. Our team is on the leading edge of medical knowledge – many of our physicians have been recognized nationally for their research and clinical work.
The clinic offers the following services to the Southern Arizona community:
- Advocacy-related activities
- Counseling services for patients and their loved ones
- Early intervention including targeted, routine diagnostic testing, counseling and education for those at risk of contracting HIV, including HIV-negative partners of HIV-infected patients
- Education for family members and the people most important to our patients
- Medical management and clinical care coordination of HIV/AIDS—including antiretroviral therapies, navigation of healthcare coverage, ongoing primary care and infectious disease specialty care
- On-site mental health support
- Resource referrals including mental health services, substance abuse services, dental and oral care, and other supportive services
- Treatment adherence support provided by clinical pharmacists
We treat all patients with HIV/AIDS in need of medical care. Those in need of financial assistance have access to Ryan White Program services.
The University of Arizona Petersen HIV Clinics are operated by the UA Division of Infectious Diseases, which are part of the UA Department of Medicine, the largest department at the UA College of Medicine – Tucson. It is funded by grants provided by the Health Resources and Services Administration, a unit of the U.S. Department of Health and Human Services, through the Ryan White HIV/AIDS Program.